Operations Management Committee

Who We Are

Committee Focus

• Create a resource catalog for operations management best practice processes: Collect operational best practices and make them available as a resource tool for groups interested in these initiatives.
• Create a data warehouse for ED metrics and operational benchmarks: Make available operational data to AAEMs members and including  soliciting AAEM membership for data to populate the warehouse.
• Author an educational series in Common Sense: Produce an educational article of interest to the general membership in every issue of Common Sense from one of our committee members, many of whom have deep experience in process improvement in the area of operations management.
• Produce educational sessions for AAEM scientific assemblies: Develop a lecture series within the arena of operations management and process improvement as a thread weaving its way through each AAEM Annual Scientific Assembly.
• Implement an operations management workshop for the AAEM Scientific Assembly: This is another high-value objective. Workshops like this represent the best in an applied science approach to a host of theoretical concepts in operations management. A related objective is a quarterly operational excellence activity hosted a various sites around the country.
• Create an active communications network: Through the use of social and professional networks including listserves, facilitate the exchange of concepts and ideas for enlightened solutions to operational issues in our emergency departments.

 

 

Leadership

Chair: Kraftin E. Schreyer, MD MBA FAAEM

Vice Chair: Anthony R. Rosania, III, MD FAAEM

Board Liaison: Bruce M. Lo, MD MBA RDMS FAAEM

Staff Liaison: Rebecca J. Sommer

 

Our Projects

ED Management Solutions: Principles and Practice - Annually in the Fall

The ED Management Solutions Course is a live two-day event that brings together current and future medical directors. Not a medical director, but interested in operations management? This course is for you too! Topics covered are both timely and cutting edge. The first day will focus on the fundamentals of operations and then you will dive deeper into emergency department management and leadership on day two.

Learn more!

 

OMC Articles in Common Sense

 

• Geriatric Patient Experience in the Emergency Department (November/December 2021)
• Why You Should Do a  Fellowship in Administration (July/August 2021)
• Ops Series: Lean Six Sigma (May/June 2021)
• Ops Series: Lean Six Sigma (March/April 2021)​
• The Role of Ridesharing in Emergency Medicine (January/February 2021)
• Why Residents Should See the Waiting Room: A Case for an Introduction to Patient Experience Earlier in Postgraduate Training (November/December 2020)
• Crisis Management (July/August 2020)
• Promoting Staff and Patient Safety Through the Creation of an Emergency Department Patient and Visitor Code of Conduct (May/June 2020)
• New Care Model Promotes Early Intervention for Psychiatric Emergencies (March/April 2020)
• Emergency Department Management Solutions: Principles and Practice — Round Two (January/February 2020)
• Reviewing the Peer Review Process: The Reginelli Case (November/December 2019)
• Queuing Patients in the Emergency Department: Can It Work? (September/October 2019) 
• Getting Off the Ground: Developing an ED Patient and Family Advocacy Council to Improve Patient Experience (May/June 2019)
• Flow Improvement Strategies: Provider-In-Triage (PIT) (January/February 2019)
• Recap — ED Management Solutions: Principles and Practice (November/December 2018)
• Make Operations Cool (Again?) (September/October 2018)
• ED Crowding and Boarding: A Shift in Strategy (July/August 2018)
• Introducing: The ED Management Solutions Course (March/April 2018)
• Payment, RVUs, and How We're Valued - Perspective of a Young Physician (November/December 2017)
• Operations Management Committee at AAEM17 (March/April 2017)
• Freestanding Emergency Departments: What Can We Learn (September/October 2016)
• Electronic Health Record Implementation in Your Emergency Department (July/August 2016)
• Improving the Patient Experience: Ten High-Yield Interventions (March/April 2016)
• Operational Margin: The Critical Final Pathway in Patient Flow (January/February 2016)

 

Emergency Medicine Operations Management Podcasts

In this podcast series, Joseph Guarisco, MD FAAEM, a past chair of the AAEM Operations Management Committee, is joined by guests to discuss operations management issues for the emergency physician. Join him as he discusses issues of importance to emergency physicians. Listen Today!

 

Questions

Interested in joining but want to chat with committee members first? Have general inquiries about operations management?

 

Have specific questions for the medical directors?